These Spend Card Terms (“Spend Card Terms”) govern the issuance, access, activation, and use of any physical or virtual spend card (the “Spend Card”) made available through or in connection with the River Limited platform, website, applications, or services (collectively, the “Platform”).
By applying for, activating, holding, or using a Spend Card, you agree to be legally bound by these Spend Card Terms, together with River Limited’s Terms of Service, Terms of Use, Privacy Policy, and any other applicable agreements or disclosures.
1. Nature of the Spend Card
The Spend Card is a payment access instrument that may be issued, operated, and administered by a licensed third-party bank, card issuer, payment institution, or program manager (the “Issuing Partner”).
River Limited:
Does not issue cards
Does not hold or safeguard customer funds
Is not a bank, money service operator, or financial institution
River Limited operates solely as a technology and platform provider, facilitating access to card-related services offered by third-party partners.
2. Eligibility and Application
Issuance of a Spend Card is subject to:
Eligibility requirements
Identity verification (KYC)
Compliance, risk, and fraud checks
Approval by the Issuing Partner
River Limited does not guarantee approval and may decline or restrict access at the direction of its partners or where required by law.
3. Card Usage Rules
You agree to use the Spend Card:
Only for lawful purposes
In accordance with applicable laws and regulations
In compliance with card network rules (e.g., Visa or Mastercard)
You must not:
Use the card for illegal, restricted, or sanctioned activities
Attempt to bypass transaction limits or compliance controls
Share the card or credentials with unauthorized parties
4. Transactions, Fees, and Limits
Transaction authorization, fees, limits, currency conversion, settlement timing, and merchant acceptance are determined by:
The Issuing Partner
Card networks
Merchants
River Limited does not control transaction approvals or declines and does not guarantee transaction success.
5. Suspension, Blocking, and Termination
A Spend Card may be suspended, restricted, or terminated:
For compliance, fraud, or security reasons
At the instruction of the Issuing Partner or card network
Where required by law or regulation
Such actions may occur without prior notice.
6. Loss, Theft, and Unauthorized Use
You are responsible for promptly reporting:
Lost or stolen cards
Unauthorized transactions
Suspected security breaches
Failure to notify in a timely manner may result in increased losses for which River Limited shall not be responsible.
7. Limitation of Liability
To the maximum extent permitted by law, River Limited shall not be liable for:
Declined or reversed transactions
Merchant disputes
Card network outages
Issuing Partner failures
Unauthorized use due to user negligence
8. Governing Law
These Spend Card Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, and disputes shall be subject to the exclusive jurisdiction of Hong Kong courts.