Last Updated: 05-02-2026
River Limited ("River", "Company", "we", "us", or "our") is committed to protecting the privacy and personal data of users who access or use our website, applications, platforms, and services (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, store, and protect personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region ("PDPO").
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
1. Scope of This Policy
This Privacy Policy applies to all users of the Platform, including visitors, registered users, customers, partners, and any other individuals whose personal data is collected by River Limited through the Platform.
2. Personal Data We Collect
We may collect and process the following categories of personal data:
Identification information (such as name, username, email address, phone number)
Account-related information and user preferences
Technical and device information (IP address, browser type, operating system, access times)
Usage data and interaction logs
Communications, inquiries, and support requests
We do not knowingly collect personal data from minors. If you believe personal data of a minor has been collected, please contact us immediately.
3. Purpose of Collection and Use
Personal data collected by River Limited may be used for the following purposes:
Providing, operating, and maintaining the Platform
Creating and managing user accounts
Improving Platform performance and user experience
Responding to inquiries and providing customer support
Complying with legal, regulatory, and compliance obligations
Preventing fraud, abuse, or unauthorized activity
Conducting internal analytics and business operations
Personal data will not be used for purposes incompatible with those stated above unless required or permitted by law.
4. Data Sharing and Disclosure
River Limited does not sell personal data. We may disclose personal data to:
Trusted third-party service providers performing services on our behalf
Professional advisors, auditors, or consultants
Regulatory authorities, law enforcement agencies, or courts where required by law
Successors or affiliates in connection with corporate restructuring, mergers, or asset transfers
All third-party recipients are required to handle personal data in accordance with applicable privacy laws and contractual obligations.
5. Cross-Border Data Transfers
Personal data may be transferred to and processed in jurisdictions outside Hong Kong where our service providers or infrastructure are located. In such cases, River Limited will take reasonable steps to ensure that personal data is afforded a level of protection comparable to that required under the PDPO.
6. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
7. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal or regulatory requirements, or resolve disputes, after which it will be securely deleted or anonymized.
8. Data Subject Rights
Subject to applicable law, you may have the right to:
Request access to your personal data
Request correction of inaccurate or incomplete data
Withdraw consent where processing is based on consent
Request deletion of personal data where legally permissible
Requests may be submitted by contacting us using the details provided below. We may require verification of identity before processing requests.
9. Cookies and Tracking Technologies
The Platform may use cookies or similar technologies to enhance functionality, analyze usage, and improve services. You may adjust browser settings to refuse cookies; however, certain features of the Platform may not function properly as a result.
10. Changes to This Privacy Policy
River Limited reserves the right to modify this Privacy Policy at any time. Updates will be posted on the Platform and become effective upon publication. Continued use of the Platform constitutes acceptance of the updated Privacy Policy.
11. Contact Information
For questions, requests, or complaints regarding this Privacy Policy or personal data handling, please contact:
River Limited
Email: privacy@riverlimited.com